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Career Advice - We've Got A Failure To Communicate
Posted on Monday, February 6, 2012 by adresst
all agree ... at least pays lip service to the idea that effective internal communication should have a smooth running organization. How else could the management and employees understand and agree on common goals? How would the team be motivated to achieve your best?
Organizations spend hundreds of millions of dollars a year on the attitude survey of employees, newsletters, brochures, videos, audio cassettes, face to face meetings and other internal communications tools. Big bucks are invested in training managers to be better communicators.
However, a large number of employees at all levels give internal communications poor grade despite all the investment of time, money and truda.Rezultat the "trust gap" between employer and employee.
Many managers have no idea that their communication efforts do not work. In Fortune magazine survey, 8 out of 10 chief executive officers said their corporate strategy is understood, "Anyone who needs to know." In contrast, it was found that less than one third of employees thought management provides clear goals and directions.
Less than half of the employees to give a favorable rating of their employers' efforts to let them know what is going on with their jobs, according to research by Research Corporation Opinion.
Another study showed that when management does not provide information only about half the employees have a positive response to what they are told.
The result is a loss of direction, reduced sense of loyalty between employer and employee, sagging morale,. And loss of productivity
There are five main reasons for the breakdown in internal communications.
1.Failure To listen to the
Despite career advice to the contrary, most management efforts in sending the message, not to listen. This ignores the fact that communication is a two way street.
Management sent a blizzard of communication without taking time to listen to the message you received say nothing understood.
2 Sporadic communication
Organizations cripple their ability to communicate and lose credibility with a program that was "once again-off again." This condition usually manifests itself in two ways.
Management becomes upset that employees simply do not seem to understand what is expected of them. Furthermore, they do not mare.Rješenje is "We have internal communications program." There is a flurry of activity, the situation begins to improve. Communications program dwindles and dies, to be raised only when another crisis develops in the attitudes of employees.
In the second scenario, things are going along in good shape for the company and management are actively communicating the good news for the troops. Suddenly, the bad news ... falling sales and falling profits of the company or the subject of class action lawsuits. Iron curtain drops and stop all communications, which will continue only if and when things are better.
3 Unfair or deceptive communication
Some companies are stupid enough to believe you can directly lie or deceive its employees. It never works for long.
4 Actions do not fit in the word
Administration sends messages that are inconsistent with their actions.
Such managers write articles saying, "We're all in this together ... one big happy family." Then they push your salary astronomical heights while holding pay increases below the rate for ordinary inflation.
forget that actions speak louder than words.
5 Communications are confusing and essentially
economy is not submitted in a clear and effective language that everyone can understand and can relate to.
or communication media are filled with hair: news of brides, children and the dead fish, plus canned cartoons and punila.Toplo and fluffy climate-induced, and the issues dealing with health of the business to ignore.
It is very difficult to change these conditions. However, if they exist, where you work, you can at least open the lines of communication with his associates. You and your organization will benefit.
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Category Article Career advice, career advice failure communicate
